Things go wrong. Things get messed up. We all make mistakes. We try to avoid them. But sometimes things just happen. If you have a problem, we are a phone call away. That is during working hours, Monday through Saturday 9 to 5:30. On Saturdays, we may leave around noon.
While we try to answer email, they can get lost along with all the other email not to mention spam. The best way to send us a message is by using our Contact Form. These are easier to pick out from the other email messages. If you need, you can call us at 212-279-4474. When you order, we try our best to get those out as quickly as possible. if you have a change to your order, it is better to call us since we may not see your email before we send it out.