ContactUsImageGold Star Fragrances Support

Fill out the form and click Submit. The CAPTCHA helps prevent spam messages. Review your message and edit, if necessary, Do NOTuse this form to make changes to a current order. We try to send out orders as quickly as possible. Try calling if you have a change since we may not see your email request in time to change your order.

We know that things can go wrong. If you need to contact us, use the form to tell us about a problem, to give feedback, or just let us know how we are doing. Make sure you enter a valid phone number and click check the appropriate box if you want us to call. Sometimes we may find it easier to call. A notice will display when your message is sent.

We try to answer all support request as quickly as possible. If you call, after sending a support request, please let us know that you also sent a support request.

Your Order ID

If this concerns an order, give us your tOrder ID. It is located at the top of your invoice. If you are entering a very long number, you are probably entering your credit card confirmation number. The credit card confirmation number. If you do not have your Order ID, provide as much information as you can, such as the date of the order or the amount.

Return Requests

If you wish to return an item, please refer to the return request information. You will need to obtain an RMA number before returning a product.

Sign Up for our Newsletter

We send out infrequent newsletters regarding new fragrances and specials. Enter your email address to sign up. When you received the confirmation email, click the link to confirm. That’s it. You can always remove yourself from the email list by clicking on the link at the bottom of he newsletter.

Contact Us
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NOTE: Please do not use this form to make changes to your order. We try to ship the same day your order arrives and we may not have time to review your email before the order ships. It is best to call us at 212-279-4474 during normal business hours.

8 West 37th Street

New York, NY 10018

Tel: 212-279-4474

FAX: 212-279-4471

9 – 6 Monday – Friday

9 – 5 Saturday

Gold Star Fragrances, Inc
8 West 37th Street New York, NY  10018 212-279-4474
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